Please Review our Clinic Policies

​ Massage Therapy Appointments:

We require 24 hours notice for changes and cancellations with Covid-19  being the exception. Patients will be charged for missed appointment time. Patients cancelling due to  Covid-19 will not be rescheduled for a minimum of 14 days. A Physicians clearance is required if you have been hospitalized due to Covid-19.We never double book the time that is scheduled for you.  Please arrive only 5 minutes prior to your appointment time. Masks are currently required in clinic. Health History forms must be filled out prior to the first appointment. More information/Instructions are sent in the appointment booking and reminder emails.

 

Classes:

-We are a small facility with limited spaces.Transfers, and make up classes cannot be provided. A set number of registered students are required to run programs. We do not keep a cancellation list for classes.

 -Classes can be prorated for new students upon late registration.Single class registrations are available when indicated but will not be refunded should you miss your session.

- Please note a $30 administration fee will be charged with up to one weeks notice of fitness program cancellation, $75 for Instructor Training and Certification Programs.No refunds for single class registrations. No refunds will be granted with less than one weeks notice for 6-8 week sessions.

- Bring clean indoor running shoes for Tabata, HIIT and other programs that require footwear. Barre and Yoga programs are barefoot programs. Students may also wear Barre Sox for these sessions.

- All students must have their physicians approval to participate in an exercise program, fill out the Fitness, Bare and Yoga Screening Form and waiver prior to participating. Options are given during sessions and students are encouraged to choose the option that best fits their current needs.

- Please bring your own yoga mat and beverage . Due to Covid-19 precautions we are no longer permitted to provide these items. Masks are required in clinic at all times.

 

Other considerations:

 Children are not permitted to wait during treatment sessions or during classes. Please arrange alternate childcare.Our waiting room is closed to the public.

-We reserve the right to deny, limit or cancel registration or appointment bookings for any reason. We reserve the right to transfer programs to our online platform when needed due to pandemic safety procedures.

- We provide a harassment free and kind environment. Students/ Patients will be asked to leave sessions if this policy is not adhered to. No refunds will be granted in such situations.

- We ask students and patients have completed proper hygiene before attending sessions or appointments.

- Must be 18 years of age or over

 

 

 

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